Frequently Asked Questions
How can I pay?
For payment you can choose from iDeal and many (also foreign including Belgian) banks. You pay safely via Mollie.
How quickly will I receive my ordered paperback book?
You will receive a Track and Trace code when the package is shipped. The confirmation of your order is also the invoice. Did you not receive the invoice? Check your spam box. Orders for paperbacks are sent daily with PostNL.
How quickly will I receive my ordered artwork?
The delivery time of the ordered artwork is on average 3-5 weeks, depending on the type of art you bought. The exact delivery time is stated on the product page of the product, in the specifications.
How do I receive my digital ebook?
After ordering the e-book, you will receive an order confirmation and a direct link to the download page where you can download the book.
What are the shipping costs?
Shipping costs vary per product and shipping method:
- Paperback book: €4.99/7.99 (NL) or €8.99 (BE)
- Framed artwork or Chromaluxe: varies per size and version, the final shipping costs can be seen at checkout.
- Art personally delivered in the Netherlands by Wilma
- For international shipping costs, you can see the rates at checkout.
What is a limited edition artwork?
A Limited edition is a replica (such as a lithograph/screen print) of a unique original.
What is the best way to get in touch?
For book orders:
email to info@wilmamesman.com or send a message via WhatsApp to: +31 6 57185716.
For artworks:
email info@wilmamesman.com or call: +31 6 57185716